e-Book Best practices in customer care for financial services (AIIM international white paper) download

Banking and financial service is an extremely competitive business.

Banking and financial service is an extremely competitive business. In recent years there have been numerous acquisitions in an effort to eliminate competition and expand customer base. In this competitive industry the bank or financial service organization that is first in service will often get the business. For example, the bank that processes your loan application the fastest will likely be the bank that wins your business. Kofax White Paper Transforming the First Mile : Kofax Customer Onboarding for Financial Services Executive Summary Customer onboarding is one of the most important events in the life cycle of a banking.

This white paper intention is to provide the challenges faced in proposing an. .

This white paper intention is to provide the challenges faced in proposing an industry-wide risk assessment model. As opposed to process standardization, which in its strict sense seeks to achieve uniformity of process activities (.

Download the latest white papers-A wide range of whitepapers about contact center and customer service best practices in healthcare, insurance etc.

Download the latest white papers-A wide range of whitepapers about contact center and customer service best practices in healthcare, insurance et. 6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center.

Managing and Sharing Important Documents. In many areas like financial service professionals, legal practices, education, real-estate and in construction, the combination of regulation, paper forms and document to-ing and fro-ing create a strong driver for all-electronic document management. In addition, any business that presents its customers with signed agreements, complaints procedures, contract terms, or statutory statements would benefit from a greater degree of electronic document exchange to save costs and improve service.

The book provides an essential overview of the current methods and best practices applied in financial companies and .

The book provides an essential overview of the current methods and best practices applied in financial companies and also contains advanced tools and techniques developed by the most mature firms in the field. The author explores the range of operational risks such as information security, fraud or reputation damage and details how to put in place an effective program based on the four main risk management activities: risk identification, risk assessment, risk mitigation and risk monitoring. Comprehensive in scope, the book outlines the frameworks, tools and techniques that successful firms use to identify, assess, mitigate and monitor risk within their organisations.

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AIIM White Paper ECM at the Crossroads - banks need to unite their numerous content repositories Sponsored by Introduction Financial institutions create vast amounts of information and records during their. Adaptive Case Management - comparing document-centric and customer-centric approaches.

Best Practices in International Recruitment: AIRC Members’ Perceptions on Baseline and Best Practices in Campus Services for International Students, Institutional Transparency, and Agency Management American International Recruitment Council 4710 Rosedale Avenue, Bethesda, MD 20814 tel/fax +1 240 547 6400 American International Recruitment Council 4710 Rosedale Avenue, Bethesda, MD 20814 tel/fax +.